See what Vexa covers, how rollout is handled, and which conditions apply to active use.
Terms of Service
Terms of Service
These terms define how Vexa PIM is used, what customers are responsible for, and how the service may evolve during a controlled rollout.
What to expect
Clear obligations, privacy handling, and commercial context
Understand account access, lawful data use, and internal approval discipline.
Review the data categories, retention context, and processor protections that apply.
Service baseline
How the service is used
Scope of use
Vexa is a multi-tenant product information management platform used for catalog, workflow, and readiness operations.
Accounts and access
Customers must protect credentials, limit access to authorized users, and keep role assignments aligned with actual responsibilities.
Controlled rollout
Some features may be limited, staged, or changed as the service matures, and operational updates may be delivered without broad notice when needed.
Commercial terms
Fees, limits, and billing obligations are governed by the applicable order form or customer agreement.
Customer responsibilities
The customer owns the accuracy of its own data
- Ensure catalog and marketplace data is lawful and complete.
- Review connector-specific requirements before publication.
- Maintain internal approval processes for higher-risk changes.
- Notify the operator if access or security issues arise.
Operator rights
The operator can protect the service and other tenants
- Suspend access if security or compliance requires it.
- Deploy fixes, patches, and connector updates.
- Limit incomplete features during controlled rollout.
- Change non-material service aspects for stability and compliance.
FAQ
Terms questions
Who can use Vexa?
Customer organizations and authorized users acting on their behalf, including pilot participants under the applicable agreement.
Can features change during rollout?
Yes. The service may be improved, limited, or adjusted as rollout continues.
Who is responsible for catalog accuracy?
The customer is responsible for the accuracy and legality of the data it uploads.
Need a commercial or legal conversation?
Talk with the Vexa team if you need clarification on rollout scope, privacy handling, or contract terms.